Anyway we left the shop, taking note of the price. We came across Mattress Atrium. The salesman was much more knowledgeable and explained in details. Seems like there are 2 seperate shops. The one we went in first sells Pegasus brand, Princebed. After intro a few he suggest to show us another brand of mattress. Walk us over to the 2nd shop same name and everything but this shop sells Severus brand. So i assume they seperate the 2 brands apart.
Severus mattress, this name seems quite familiar, must have came across in forums before. Anyway he explained well and asked us to try the diff types of materials eg, pocketed spring, full memory foam, visco-elastic and latex. But we prefer the visco one. And seeing we quite interested in that mattress, he offered us $1600 from the original price of $2020 - complete with GST, delivery, 2 memory foam pillow and protector. Hmm.. we were still considering when his boss came over.
He was very patient and detailed. He had a deep voice with a little accent. We were impress by the way he presented the mattresses to us which was professional and sincere. He even told us the different usages of each materials used. And explained what exactly is viso-elastic and normal memory foam. He did mention that all visco-elastic used by brands such as Tempur comes from the same source, including his brand Severus. But we're paying so much more for Tempur is becos of their branding and marketing. Which i agree. However becos he works by word of mouth, Severus is not widely advertised. Thats why the prices can be lower. Then he asked us what other brands we heard of using visco, we mentioned Maxcoil, having in mind the one we saw previously at Sleeppost. He even asked whats the lowest price we've seen so far.. and we told him $1477. Then after much calculation here and there, he came up with a final price of $1399 incl all the items he mentioned earlier.
It is indeed a good deal. We dun usually purchase things on impulse and usually does our homework before purchasing anything. But he seemed confident and reminded us that he's not always in the office and becos he's here today, he is able to offer us at this rate. Its a one time offer.
Maybe we were attracted by the price, cos we ever did some homework and indeed this price is the lowest for visco-elastic mattresses (putting brand aside). Cos even if i were to get Maxcoil, the lowest is still at $1477.
Not only that, of course most importantly we felt real comfortable with the mattress. At that point of time i didnt really consider the brand, just thought that i came across this brand somewhere in forum. As long as i felt comfortable with it can le.
Another point is he was clear with whatever questions we raised and could answer them promptly and confidently. This brand comes with a 15yrs warranty and he said its made in US.
We agreed on the purchase after some discussion. Deal.. He's a friendly guy. Thanked him and went home happy.
As usual, we went home and did some research on this brand - Severus.
But to my surprise, there's no website on it and indeed there was this brand on some forums but were negative ones.
Seems like according to some, Severus is actually made in Malaysia and the same material use as Maxcoil. Also, the boss claims he's not always in the office, but somehow those who posted that they ever went to this shop was served by this same boss.. coincidence? There were actually more negative remarks like no other places sells Severus mattress except by them, so the warranty of 15yrs is rather doubtful. Who knows how long this company may last. And also the service by this boss is not very pleasant.. etc..
Both of us felt worried and cheated. But since we've bought it.. so be it.. Actually regarding the services, he did not gave us any bad service as far as i know. The only thing is, he probably wasnt truthful in the 'made in where.' *ponder*
My wifey is actually more paranoid then me. Hopefully, everything will turn out fine.
Overall, i do like the mattress and try not to be too affected by what others say lor.. can just use their opinions as reference can le..
"One man's meat is another man's poison."
13 comments:
I bought my maxcoil mattress from the website beds.sg cheaper by quite alot from what I saw at IMM.
I just had the same issue at this place with the same guy. gave a couple of free items - pillows, mattress protectors - with the sale. However, when delivered, these items were considerably lower spec than agreed.
This led me to check the mattress, a king size princebed, which he had claimed was imported from Europe, and for which we had paid S$1100. Turned out to be locally made - which I have no problem with in principle - but this guy is certainly less than trustworthy.
I have contacted the manufacturer for their product specifications, and will be cancelling the credit card payment if I get no satisfcatory answers from the shop.
MISLEADING SALESMAN EXPOSED!!!
SEVERUS® MATTRESS AND STORAGE BED - Mattress Atrium @ The Furniture Mall #03-02/27/28
His sales presentation was impressive, convincing, professional and good product knowledge. As he claimed that their products are all imported.
I was convinced by his presentation and purchased the Severus® Ceara Amenity Series 2 Ortho Firm Barrel pocketed spring 9” mattress and Severus® Lastoria Design with full PU Leather Storage Bed. Fully paid on the same day.
The mattress was delivered on 15.8.08 and turn out the brand is Princebed instate of Severus® Mattress.
Read further at http://johngohks.blogspot.com/
I recently purchased a Severus mattress as well. We were told it is Swiss parts, but assembled in Singapore. Is this true?
i was fooled buy his sales talk too. told me princebed was from UK assemble in singapore. the bedframe i bought was from japan. until i saw a similar model with same model name... and its make in china. NEVER TRUST THE THICK EYEBROWN MAN FROM MATTRESS ATRIUM! BEWARE OF HIS SALES TALK!
Buying a Foam Mattress can be really tricky now a days with the choices being so vast.
Hello Severus Mattress users out there, any comments on the durability, material or the feel of Severus Mattress so far ?????
I've ordered mine (not arrived yet )after trying on their display set and I Love the Firmness of it till I read some comments ....
hi, may i know abt ur mattress bought from mattress atrium in terms of the quality? thx
i'd bought a mattress brand"princebed,it's abt 1yrs old,2nite i n my wife had a very bad nite, we found thers's a lot of bugs growing n crawling all over e edges of my mattress,it's terrible,so we lost 1 nite can't sleep at all,cos my wife is afraid tat e bugs crawl into ur rooms.
Do not believe in Mattress Atrium! Pack of lies told by the dishonest Boss Wee Juo.Good at telling stories! Be careful!He is getting people of his own people to write good stuffs about him & his company in Forum and claimed to walk-in customers about his is actually an innocent and honest guy. people including ex-customers are just jealous of him trying to ruin his good reputation! Bull Shit! I am fooled by his words and and a victim too.
Never Buy from Mattress Attrium! Empty promises made by that thick eyebrown guy . Collected payment but kept on giving excuses not to deliver our bed.
How much you paid and up to now they deliver your bed? What is the commit date?
Oh no, I am so worried, I made full paid already.
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