Anyway we left the shop, taking note of the price. We came across Mattress Atrium. The salesman was much more knowledgeable and explained in details. Seems like there are 2 seperate shops. The one we went in first sells Pegasus brand, Princebed. After intro a few he suggest to show us another brand of mattress. Walk us over to the 2nd shop same name and everything but this shop sells Severus brand. So i assume they seperate the 2 brands apart.
Severus mattress, this name seems quite familiar, must have came across in forums before. Anyway he explained well and asked us to try the diff types of materials eg, pocketed spring, full memory foam, visco-elastic and latex. But we prefer the visco one. And seeing we quite interested in that mattress, he offered us $1600 from the original price of $2020 - complete with GST, delivery, 2 memory foam pillow and protector. Hmm.. we were still considering when his boss came over.
He was very patient and detailed. He had a deep voice with a little accent. We were impress by the way he presented the mattresses to us which was professional and sincere. He even told us the different usages of each materials used. And explained what exactly is viso-elastic and normal memory foam. He did mention that all visco-elastic used by brands such as Tempur comes from the same source, including his brand Severus. But we're paying so much more for Tempur is becos of their branding and marketing. Which i agree. However becos he works by word of mouth, Severus is not widely advertised. Thats why the prices can be lower. Then he asked us what other brands we heard of using visco, we mentioned Maxcoil, having in mind the one we saw previously at Sleeppost. He even asked whats the lowest price we've seen so far.. and we told him $1477. Then after much calculation here and there, he came up with a final price of $1399 incl all the items he mentioned earlier.
It is indeed a good deal. We dun usually purchase things on impulse and usually does our homework before purchasing anything. But he seemed confident and reminded us that he's not always in the office and becos he's here today, he is able to offer us at this rate. Its a one time offer.
Maybe we were attracted by the price, cos we ever did some homework and indeed this price is the lowest for visco-elastic mattresses (putting brand aside). Cos even if i were to get Maxcoil, the lowest is still at $1477.
Not only that, of course most importantly we felt real comfortable with the mattress. At that point of time i didnt really consider the brand, just thought that i came across this brand somewhere in forum. As long as i felt comfortable with it can le.
Another point is he was clear with whatever questions we raised and could answer them promptly and confidently. This brand comes with a 15yrs warranty and he said its made in US.
We agreed on the purchase after some discussion. Deal.. He's a friendly guy. Thanked him and went home happy.
As usual, we went home and did some research on this brand - Severus.
But to my surprise, there's no website on it and indeed there was this brand on some forums but were negative ones.
Seems like according to some, Severus is actually made in Malaysia and the same material use as Maxcoil. Also, the boss claims he's not always in the office, but somehow those who posted that they ever went to this shop was served by this same boss.. coincidence? There were actually more negative remarks like no other places sells Severus mattress except by them, so the warranty of 15yrs is rather doubtful. Who knows how long this company may last. And also the service by this boss is not very pleasant.. etc..
Both of us felt worried and cheated. But since we've bought it.. so be it.. Actually regarding the services, he did not gave us any bad service as far as i know. The only thing is, he probably wasnt truthful in the 'made in where.' *ponder*
My wifey is actually more paranoid then me. Hopefully, everything will turn out fine.
Overall, i do like the mattress and try not to be too affected by what others say lor.. can just use their opinions as reference can le..
"One man's meat is another man's poison."
